Refund policy

Returns & Exchanges

We offer a 30-day return policy. To be eligible for a return, items must be unused, in original condition with tags, and in their original packaging. You must also provide your order number.

To initiate a return, email us at service@babakud.com. If your return is accepted, we’ll send you a return shipping instructions. Please note that the return shipping fee is the responsibility of the buyer. Items returned without prior approval will not be accepted. 

Damages & Issues
Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately for assistance.

Non-Returnable Items
We cannot accept returns on perishable goods, custom products, personal care items, hazardous materials, or sale items. Gift cards are also non-returnable. Contact us if you have concerns about your item.

Exchanges
To exchange an item, return it first and then make a separate purchase for the new item.

Refunds
Once your return is received and inspected, we’ll notify you. If approved, your refund will be processed to your original payment method within 14 business days. Please allow additional time for your bank or credit card company to post the refund.

For any return questions, please contact us at service@babakud.com.