1. All orders from South America have to pay customs duties on their packages. If client does not intend to pay customs on the premise of knowing that the customs needs to be paid, we will not issue the refunds.

2. Due to the China Post revised the policy, only if China Post’s parcels have not been signed for more than 6 months can be refunded.

3. Because of the special customs policy of Turkey, we are currently unable to provide delivery service to Turkey.

Thank you for your understanding.

We offer global shipping

Shipping time

Total Delivery Time = Processing time + Shipping time
Processing time : 2 - 5 Business days (excluding statutory holidays)

1. Standard Free Shipping: 2 - 5 Processing Time + 8 -14 Shipping Time 
(Total: 10 - 19 business days)

2. Express Shipping: 2 - 5 Processing Time + 5 - 8 Shipping Time (Total: 7 - 13 business days)

Shipping Method
Shipping methods depend on the region of your shipping address. We offer global free standard shipping, and different express shipping method for every region.

You can track your order in your account profile, or track your order if you have your tracking number.

Free Express shipping for order over $200

For a customer who places an order or multiple orders (ordering within 5 days) over the amount $200, we offer free express shipping.

Our estimated delivery dates are based on several factors, including the destination address, the shipping options you've selected, and how quickly we can assemble and prepare your items for shipment. You can calculate delivery estimates by taking the processing time for your order and adding the delivery time based on the shipping method you've selected.

Additional Customs And Import Duty

For some countries, the customs policy of their government requests tariff declaration. We suggest you understand the import policy of your local country in advance. If your order needs to pay customs duty, you need to contact your local customs and probably need to make a payment for the tariff. You can try to contact us directly if you need help. We will do our best to solve the matter for you.

Customer Service

During order processing period (before your order is fulfilled), you can contact our service to change your shipping information (Cannot change country).

For more shipping information, you could contact us via Email or WhatsApp. We will reply to you in 24 hours on business day.

Any delivery dates provided by Babakud are estimates. Tracking information will automatically email you when your order shipped, and you can review your order and shipping information in your Babakud account if you have registered

Contact us

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